Welcome To Wasserwerk

WasserWerk specialise in material supplies for the "wet trades" in the industry. Core product lines are stocked at our head office and trade counter in Caerphilly with easy access and plenty of parking on site.
Where we are | Showroom Opening Times | About Us

About Us

We provide our clients with technical solutions and advice for new and remedial applications for both commercial and domestic developments. Our service is backed by our professional and experienced technical sales team.

WasserWerk specialise in material supplies for the "wet trades" in the industry. Core product lines are stocked at our head office and trade counter in Caerphilly with easy access and plenty of parking on site.

We always provide a prompt service and will respond immediately to an inquiry with a site visit if requested to determine the most suitable technical solution.

Our product stock range is specifically tailored to meet the demands for the "wet trades" and if the product is not currently in stock then a next day delivery service is available.

WasserWerk can also recommend an approved applicator for the systems that we offer.

The trades that we supply include the following:

  • Ground Workers
  • Concrete Accessories
  • Bricklayers
  • Plasterers
  • Screeders
  • Waterproofing And Gas Membranes
  • Grouting
  • Flooring Compounds
  • Concrete Repair
  • Tile Adhesives And Grouts

Wasserwerk Limited Showroom


Nantgarw Road Factory Access (Rear of Station Inn)
Caerphilly
South Wales
CF83 2BJ
UK

Call us now 0800 788 0778

Returns Policy

You may cancel your order by giving us notice of cancellation within 7 days of the date of delivery to you. Such notice must be given in writing and may be given by mail, fax or email. If you are cancelling because of any problem with the goods, please notify us of the problem at the time of cancellation.

On cancellation for whatever reason, you must return the goods to us at your cost unless we agree that you may dispose of them in which case please comply with the manufacturer's instructions before disposing of hazardous goods. Where the goods are being returned because they are faulty, incorrect goods or because of unsuitable substitution by us, we may at our absolute discretion meet the cost of return or a portion thereof.

Our returns policy states that we are happy to exchange or refund merchandise items if returned within one month (28 days) of purchase provided the goods are unused, unopened and in original packaging and accompanied by a valid receipt.

For product integrity reasons we are unable accept a return if it has been opened. Most items are covered for up to one year against manufacturing faults, unless otherwise specified.

Your receipt is your proof of purchase and your warranty.

Cookies Policy

Wasserwerk ("us", "we", or "our") uses cookies on the http://www.wasserwerk.co.uk website (the "Service"). By using the Service, you consent to the use of cookies.

Our Cookies Policy explains what cookies are, how we use cookies, how third-parties we may partner with may use cookies on the Service, your choices regarding cookies and further information about cookies.

What are cookies

Cookies are small pieces of text sent by your web browser by a website you visit. A cookie file is stored in your web browser and allows the Service or a third-party to recognize you and make your next visit easier and the Service more useful to you.

Cookies can be "persistent" or "session" cookies. Persistent cookies remain on your personal computer or mobile device when you go offline, while session cookies are deleted as soon as you close your web browser.

  • Essential Cookies
    These cookies are essential to enable you to browse the our website. Without these cookies you will be unable, for example, to add any products to a shopping basket, be returned to the last page you viewed after entering the checkout, use the back button in the browser or view “Recently Viewed Products”.
  • Information Cookies
    These cookies collect anonymous information about how you use our website. The information will be used to improve our website and make it easier for you to use.
  • Memory Cookies
    These cookies allow us to remember your settings top improve the speed and security of our website also to remember the choices you make while browsing.

How Wasserwerk uses cookies

When you use and access the Service, we may place a number of cookies files in your web browser.

We use cookies for the following purposes:

  • To enable certain functions of the Service
  • We use both session and persistent cookies on the Service and we use different types of cookies to run the Service:
  • We may use essential cookies to authenticate users and prevent fraudulent use of user accounts.

Third Party Cookies

In addition to our own cookies, we may also use various third-parties cookies to report usage statistics of the Service, deliver advertisements on and through the Service, and so on. We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services. You consent to our cookies if you continue to use this website.

Cookies Third Party Future Use

Wasserwerk website is a promotional website and does not use a shopping cart but we may add one in the future and therefore use cookies which enables us to provide you with the best shopping experience we can. Cookies allow us to monitor the traffic on the site so we can identify popular products and buying trends. It is possible to disable the use of cookies in your browser but by doing so you will be unable to buy any services or products from the Wasserwerk website as cookies are an essential tool required to make the site work.

New European Union regulations mean we now have to ask explicitly for your permission to store your details in a cookie or use it for tracking purposes while you view the Wasserwerk website.

What Will Happen If I Block Cookies

If you click on 'Decline' button link then you will remove necessary cookies that are used on our website. The website will still work and you will be able to get the information you need from the site but all design will be lost. In order to re-establish our website to normal viewing you will need to clear your cache on the browser you are using and click on 'Allow Cookies'.

If you do not agree to your details being stored in a cookie you must leave Wasserwerk website immediately. If you continue without changing your settings, we will assume that you are happy for your details to be stored in a cookie.

If you wish to contact us about what information we hold about you, the accuracy of your information or would like to have your information completely removed then please contact Wasserwerk at our Contact Form and state you would like to 'unsubscribe' to our services. Thank you.

Please note: Wasserwerk have a team of internet specialists who maintain our website pages. If you experience any problems while using this site then please do email us with a description of your query and we will pass this on to the experts for a solution.

If you have any requests for other information that is not available on our web pages then please do email us with your suggestions.

Wasserwerk ShowroomShowroom Opening Times


Monday to Friday

Saturday

Sunday
  7:00am - 5:00pm

9:00am - 1:00pm

Closed

Closed Bank Holidays


 

About Us

We provide our clients with technical solutions and advice for new and remedial applications for both commercial and domestic developments. Our service is backed by our professional and experienced technical sales team.

WasserWerk specialise in material supplies for the "wet trades" in the industry. Core product lines are stocked at our head office and trade counter in Caerphilly with easy access and plenty of parking on site.

We always provide a prompt service and will respond immediately to an inquiry with a site visit if requested to determine the most suitable technical solution.

Our product stock range is specifically tailored to meet the demands for the "wet trades" and if the product is not currently in stock then a next day delivery service is available.

WasserWerk can also recommend an approved applicator for the systems that we offer.

The trades that we supply include the following:

  • Ground Workers
  • Concrete Accessories
  • Bricklayers
  • Plasterers
  • Screeders
  • Waterproofing And Gas Membranes
  • Grouting
  • Flooring Compounds
  • Concrete Repair
  • Tile Adhesives And Grouts

Privacy Policy

Our Site may use "cookies" to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How we use the data we collect

Wasserwerk collects and uses Users personal information for the following purposes:

  • To improve customer service. Your information helps us to more effectively respond to your customer service requests and support needs.
  • To send periodic emails. The email address Users provide will only be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.
  • How we protect your information. We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorised access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
  • Sharing your personal information. We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.
  • Third party websites. Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.

Please note:

Wasserwerk have a team of internet specialists who maintain our website pages. If you experience any problems while using this site then please do email us with a description of your query and we will pass this on to the experts for a solution. If you have any requests for other information that is not available on our web pages then please do email us with your suggestions.

If you wish to contact us about what information we hold about you, the accuracy of your information or would like to have your information completely removed then please contact Wasserwerk at our Contact Form and state you would like to 'unsubscribe' to our services. Thank you.

We may revise this privacy policy from time to time without notifying you. The revised privacy policy will be posted here and we suggest that you periodically check for up-dates.